As of February 2005, Mary Ann operates her own business--Insight LTCi Services, LLC. She provides educational, brokerage, and consulting services related to LTC insurance. For brokerage services, Mary Ann works as an Associate General Agent of Long Term care Associates (LTCA, Inc., owned by Teresa Eagan)>

Mary Ann was the Director of the Indiana Long Term care Insurance program (ILTCIP), a unit of the Office of Medicaid Policy and Planning (OMPP), under the Family and Social Services Administration of the State of Indiana, from November 1995 to February 2005. She was responsible for the continued development and operations of all phases of the ILTCIP including: regulation development, compliance monitoring, insurance policy review, educational materials development, marketing, providing continuing education courses to insurance agents, and providing educational seminars to consumers. She was also the Director of the Medicaid Estate Recovery unit and the OMPP Office Administration.

Prior to this, Mary Ann worked for the Indiana Department of Insurance as State Coordinator of the Senior Health Insurance Information Program (SHIIP). In this capacity, she was responsible for the development and implementation of the senior health insurance counseling program beginning operation in early 1993. This position included recruiting and training volunteers to assist seniors with their Medicare, Medicare Supplement, and Long Term Care insurance questions. She was also responsible for assisting with the regulation of Medicare Supplement and Long Term Care insurance

Prior to joining State government, Mary Ann worked 5 1/2 years in a nursing home in Indianapolis, providing her with her beginning in the long term care field.

Mary Ann holds a bachelor's degree in Psychology & Sociology (1983) and a master's degree in Counseling (1989), both from Indiana University. She resides in Indianapolis with her husband and daughter

Mary Ann Hack
InsightLTCi Services, LLC
(317) 508-5831
maryann@insightltci.com
www.insightltci.com